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Terms & Conditions
Refund and Return Policy
Order Acceptance Policy Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Glass-Vision reserves the right at any time after receipt of your order to accept or decline your order for any reason. Glass-Vision reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $500.00 (CAD.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. Glass-Vision is a reseller to end user customers and does not accept orders from, exporters, wholesalers, or other customers who intend to resell the products offered by Glass-Vision. TypographicalErrors In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Glass-Vision shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Glass-Vision shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Glass-Vision shall immediately issue a credit to your credit card account in the amount of the charge. Return policy and limited guarantee against defects Every third party product you buy from Glass-Vision is backed first by the product manufacture's warranty. Glass-Vision's 15 day limited warranty against defects, may also apply. Glass-Vision's 15 day limited warranty is a defective exchange policy that provides for either repair or replacement (at our sole discretion) of merchandise that has been confirmed as defective by either the manufacture or Glass-Vision. Due to licensing and copyright laws, we do not accept returns on foods once a package has been opened. Defective merchandise will be exchanged for the same title only according to Glass-Vision's limited 15 days warranty described above. Merchandise or accessories confirmed as defective by the product manufacture or Glass-Vision will either be exchanged or repaired at our sole discretion within the first 15 days of ownership only. After 15 days the product manufacture warranty is the only warranty in effect. Terms and conditions may vary by product or manufacture. Glass-Vision will assist customers whenever possible in gaining satisfaction with product manufactures. For assistance or to exchange a defective product please call 450-887-1986. Products returned for exchange must be in new condition, original packaging and include all components, registration cards, packing materials and other accessories and be received within 15 days of the invoice date. We reserve the right to refuse for return or charge a restocking fee for damaged or incomplete returns. No returns will be accepted without an invoices number issued by Glass-Vision or when the product manufactures or distributors return policies supersede ours. Warranty Limitations There are no other express warranties or conditions respecting the equipment. Implied warranties, if any, are limited to the duration of the express warranty provided herein. Some states or provinces do not allow limitations on how long an implied warranty lasts so that the foregoing limitation may not apply to you. Limitation of Liability In no event shall Glass-Vision or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. |
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